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There is a scheduled Banner Student, Employee, and Finance maintenance from 12:30 AM - 5:00 AM EST on April 18, 2024. The system will not be available. 

 

HOW TO VIEW YOUR SUMMER/FALL REGISTRATION TIME
1. Click the MyProfile tab
2. Click My Student Profile in center of screen
3. Select term for your registration period in upper left corner
4. Click Registration Notices in upper right corner
5. Review Time Ticket section of drop-down

TechHelp

Need Help?

Technology Service Center

Have problems changing your Passwords? 

Visit: What to do if your Springfield College Password is expired/forget

Phone: (413) 748-4872

e-mail: tsc@springfieldcollege.edu

Click here to submit a Help Ticket

Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.

Support Hours*:
Inventory

Monday-Friday

8:00 am to 5:00 pm * / 5:00 PM to 6:00 PM **

Saturday

10:00 am to 2:00 pm**

Sunday

Close 

*Device drop-offs or pick-ups are by appointment only.  
** Note: Student workers providing support.

Computer repair/consultations - click here.

ID cards are by appointment only click here.


 

 

 

 

 

 

Quick Links

Welcome to Tech Help

How to Clear the Cache and Cookies in Chrome

Mon, Apr 8 2024 at 1:02 PM

Why do we need to Clear Cache and Cookies?
Clearing the cache and cookies from your web browser is a critical troubleshooting step for resolving internet browsing issues, such as errors on websites like Banner. The cache stores parts of web pages to make t...

Read more How to Clear the Cache and Cookies in Chrome Read more

Zoom Software Quarterly Lifecycle Policy

Fri, Mar 22 2024 at 12:27 PM

Title: Zoom Software Quarterly Lifecycle Policy

As of November 2022, Zoom will enforce a new minimum version every 3 months. This means that if your Zoom app has an old version of Zoom, it will stop working. The specific version of Zoom that will stop...

Read more Zoom Software Quarterly Lifecycle Policy Read more

Zoom Screen Sharing on Mac OS

Wed, Mar 20 2024 at 3:30 PM

If you have an issue with sharing your display on Zoom on Mac OS, this might be due to some Privacy Settings that are not configured correctly. These instructions will show you how to properly configure your mac. Check your Mac OS version and follow the i...

Read more Zoom Screen Sharing on Mac OS Read more

What is Kurzweil 3000?

Tue, Jan 23 2024 at 3:10 PM
Kurzweil is an online text-to-speech software that includes the following features:
  • Students can simultaneously visually read and/or listen to any PDF, HTML, DAISY, Rtf, E-PUB, Word document, Txt, and Kes file(s) that have been uploaded into the ...
Read more What is Kurzweil 3000? Read more

Activating your Springfield College PrideNET Account as a New User and Setting Password

Tue, Jan 2 2024 at 4:32 PM

To activate your Springfield College PrideNET account, please follow the instructions in this document and visit https://password.springfield.edu. Your username should have been emailed to you. Please have it handy and be ready to answer a couple of quest...

Read more Activating your Springfield College PrideNET Account as a New User and Setting Password Read more
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PrideNet Privileges

Handouts list view Handouts card view

Request Form

Title Description File type
Request for PrideNet Privileges

To submit your request, please print the document, fill it out completely, and return it to the ITS Department.

 		.pdf