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Technology Service Center

Have problems changing your Passwords? 

Visit: What to do if your Springfield College Password is expired/forget

Phone: (413) 748-4872

e-mail: tsc@springfieldcollege.edu

Click here to submit a Help Ticket

Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.

Support Hours*:
Inventory

Monday-Friday

8:00 am to 5:00 pm * / 5:00 PM to 6:00 PM **

Saturday

10:00 am to 2:00 pm**

Sunday

Close 

*Device drop-offs or pick-ups are by appointment only.  
** Note: Student workers providing support.

Computer repair/consultations - click here.

ID cards are by appointment only click here.

 

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TSC Support

Mon, Sep 30 2024 at 1:00 PM

Contact TSC for support:

 

 

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Read more TSC Support Read more

How to change DNS server settings using Control Panel

Fri, Jun 7 2024 at 11:06 AM

Configuring your DNS server settings with Control Panel is quick, easy, and probably the oldest method on this list. Best of all, this approach wor...

Read more How to change DNS server settings using Control Panel Read more

How to clear browsing data on Chrome?

Mon, Apr 22 2024 at 3:30 PM

Why do we need to Clear Cache and Cookies?

Clearing the cache and cookies from your web browser is a critical troubleshooting step for resolving internet browsing issues, such as errors on websites like Banner. The cache stores parts of web pages to make t...

Read more How to clear browsing data on Chrome? Read more

What to do if your Springfield College password is expired/forgotten

Mon, Apr 22 2024 at 3:28 PM

After you successfully register for password management and change, unlock, or reset your password, you will then visit https://pridenet.springfield.edu to log into PrideNET.

  1. Go to https://password.springfield.edu

  2. Click the option Forgot Password?...

Read more What to do if your Springfield College password is expired/forgotten Read more

How to Clear the Cache and Cookies in Chrome

Mon, Apr 8 2024 at 1:02 PM

Why do we need to Clear Cache and Cookies?
Clearing the cache and cookies from your web browser is a critical troubleshooting step for resolving internet browsing issues, such as errors on websites like Banner. The cache stores parts of web pages to make t...

Read more How to Clear the Cache and Cookies in Chrome Read more
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PrideNet Privileges

Request Form

To submit your request, please print the document, fill it out completely, and return it to the ITS Department.

(.pdf, 120K)
Download Request for PrideNet Privileges