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HOW TO VIEW YOUR SUMMER/FALL REGISTRATION TIME
1. Click the MyProfile tab
2. Click My Student Profile in center of screen
3. Select term for your registration period in upper left corner
4. Click Registration Notices in upper right corner
5. Review Time Ticket section of drop-down

Technology Service Center

Have problems changing your Passwords? 

Visit: What to do if your Springfield College Password is expired/forget

Phone: (413) 748-4872

e-mail: tsc@springfieldcollege.edu

Click here to submit a Help Ticket

Please feel free to visit our Frequently Asked Questions which can be helpful to address some common issues.

Support Hours*:
Inventory

Monday-Friday

8:00 am to 5:00 pm * / 5:00 PM to 6:00 PM **

Saturday

10:00 am to 2:00 pm**

Sunday

Close 

*Device drop-offs or pick-ups are by appointment only.  
** Note: Student workers providing support.

Computer repair/consultations - click here.

ID cards are by appointment only click here.


 

 

 

 

 

 

How to clear browsing data on Chrome?

  1. Go to the top right corner of your browser and click on the 3 dots

  1. Select “Settings”.

 

  1. Go to “Security and Privacy”

  1. Click on “Clear browsing data

  1. On this page, make sure that Time range is set to “All time” then ...

Read more How to clear browsing data on Chrome? Read more

What to do if your Springfield College password is expired/forgotten

  1. Go to https://password.springfield.edu

  2. Click the option Forgot Password?/Unlock Account

  1. Enter your username and click Continue

 

  1. Select the option Reset Forgotten Password, click Continue

  1. Select the option One Time Passcode, click Continue

 

  1. Check if t...

Read more What to do if your Springfield College password is expired/forgotten Read more

How to Clear the Cache and Cookies in Chrome

Why do we need to Clear Cache and Cookies?
Clearing the cache and cookies from your web browser is a critical troubleshooting step for resolving internet browsing issues, such as errors on websites like Banner. The cache stores parts of web pages to make t...

Read more How to Clear the Cache and Cookies in Chrome Read more

Zoom Software Quarterly Lifecycle Policy

Title: Zoom Software Quarterly Lifecycle Policy

As of November 2022, Zoom will enforce a new minimum version every 3 months. This means that if your Zoom app has an old version of Zoom, it will stop working. The specific version of Zoom that will stop...

Read more Zoom Software Quarterly Lifecycle Policy Read more

Zoom Screen Sharing on Mac OS

If you have an issue with sharing your display on Zoom on Mac OS, this might be due to some Privacy Settings that are not configured correctly. These instructions will show you how to properly configure your mac. Check your Mac OS version and follow the i...

Read more Zoom Screen Sharing on Mac OS Read more

Request Form

Title Description File type

To submit your request, please print the document, fill it out completely, and return it to the ITS Department.

.pdf