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We are closely monitoring the COVID-19 situation. Get complete details and updates here.

 

The Spring 2021 semester course schedule is now available and reflects the respective course modality of each section. Courses in the new December/January subsession carry J1 section numbers.

Zoom login instructions

Use the following instructions when logging into Zoom:

Method 1: Log in to PrideNET, click on Zoom Icon

 

Method 2: From springfield.zoom.us

 

Method 3: From zoom.us

1. click login

2. select the "Sign in with SSO" option

3. When prompted, type "Springfield" in the "Your company domain" field and

4. click continue.

 

Sophos Intercept X replacing Symantec Endpoint Protection

Beginning the week of June 1st, Technology Service Center will be replacing Symantec Endpoint Protection with Sophos Intercept X.

Sophos Intercept X provides:

  • AI-Powered deep learning malware detection that doesn’t rely on signatures
  • Cloud-native protection for all your devices in a single console
  • Advanced protection against exploits, active adversaries, and non-malware attacks

Students, faculty, and staff can download the Sophos Home Premium edition for home use for free.  Click here for information!

 

Concerns about the privacy and safety of Zoom meetings

Recent concerns about the privacy and safety of Zoom meetings have educators and businesses sharing with their employees and teachers important settings that must be enabled to provide secure meetings with your colleagues and students. To ensure that your meeting with your students via Zoom is not going to be attended by unwanted guests, there are three settings you need to be aware of when creating Zoom meetings.

Go to Springfield.zoom.us, and click Sign In. On the left menu, click Settings. On the horizontal navigation bar, click Meetings

1.  Select Schedule Meeting, and Turn on all four settings to require a password to enter the meeting.

 

2. Next, scroll to In Meeting (Advanced) Settings and turn on the Waiting Room, so you can control and admit attendees into your Zoom meeting.  

3.   To further protect your privacy and to know who is actually in your meeting, turn on the following two settings in the advanced meeting settings.

 

You can find additional important information regarding your Zoom Meetings at the following links:
 
Voicemail access off campus

Voicemail access off-campus for department extension and personal extension.

1. Call your full phone number (ex. 413-748-3000)

 

2. After the voicemail prompt starts press *7

 

3. You will hear "Welcome to the Avaya voice system for help press *4", then it will prompt you for an extension and the # key. (ex. 3000#)

 

4. You will be asked for your password¹, enter it then press the # key (ex. 1312#).  

 

5. Press 2 to listen to your voice messages

 

6. Follow the prompts to skip, save, transfer, an delete voice messages².

 

¹If you have not set up your voicemail password: when asked for a password, press #, and the system will ask you to enter a new password, enter that password then a second time to confirm. Note: Passwords can be 4 to 8 digits long and cannot be 1111, 1234, or your extension number.

 

²If you listen, save, or delete voice messages, it will reflect on your phone's visual voicemail alerts and counts.

Changes in Adobe Creative Cloud Shared Device License

Beginning this September, all lab and classroom machines on campus have the new Adobe Shared Device License installed on them.  This change will require you to log in with your Springfield College PrideNET username and password in order to use Adobe products. 

 

1. When you first launch an Adobe App, you will be prompted with a sign in screen:

2. Enter your Springfield College email address using @springfieldcollege.edu as the domain name e.g. jdoe@springfieldcollege.edu 

3. As soon as you press enter or tab to the password screen, you will be redirected to our single sign on screen – you will see a screen that tells you that you are being redirected.

 

4. Enter your PrideNET username and password.  Note: you will NOT enter the @springfieldcollege.edu at this login screen.

Once complete, you will be returned to the Adobe app you launched, and you are ready to go!

 

Always remember to restart a lab or classroom computer when you are done working on it, this will clear out any apps or websites you are logged into.

 

If you have any questions, or problems using Adobe apps or any other software installed on lab machines, please contact the Technology Service Center at 413-748-4872 or email tsc@springfield.edu.

 

You can download a copy of these instructions by clicking here.