Phone:
(413) 748-4875
Click here to submit a Help Ticket
Kindly be advised that we have a section of
Frequently Asked Questions which may prove helpful in addressing some common issues. Please do not hesitate to visit this section at your convenience.
Support Hours:
Monday - Thursday
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Friday
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Saturday
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Sunday
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8:00 am to 5:00 pm *
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8:00 am to 5:00 pm
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9:00 am to 2:00 pm**
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9:00 am to 2:00 pm**
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5:00 pm to 6:00 pm**
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*Device drop-offs or pick-ups are by appointment only.
** Note: Student workers providing support.
Technicians are available to resolve issues from 8 am-5 pm Monday through Friday.
ID cards by appointment only click here.