Technology Service Center

Technology Help

Need Help

Phone:

(413) 748-4875

Click here to submit a Help Ticket

Kindly be advised that we have a section of Frequently Asked Questions which may prove helpful in addressing some common issues. Please do not hesitate to visit this section at your convenience.
 
Support Hours:
 
Monday - Thursday
Friday
Saturday
Sunday
8:00 am to 5:00 pm *
8:00 am to 5:00 pm 
9:00 am to 2:00 pm**
9:00 am to 2:00 pm**
5:00 pm to 6:00 pm**
 
 
 

*Device drop-offs or pick-ups are by appointment only.  
** Note: Student workers providing support.
 

Technicians are available to resolve issues from 8 am-5 pm Monday through Friday.

ID cards by appointment only click here.