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Email: tsc@springfield.edu
Visit us in person
The Technology Service Center is located on Level 1 of the Harold C. Smith Learning Commons.
 

Support Hours . . .

Monday-Thursday
8:00am - 5:00pm
5:00pm - 8:00pm*

Friday
8:00am - 5:00pm

Saturday
9:00am - 5:00pm

Sunday
9:00am - 2:00pm*

*Limited Support - No device drop-offs or pick-ups.  No ID card service.

 

TSC Summer Hours . . .  (Ends on 09/02)

Monday-Friday
8:00am - 5:00pm

Saturday
9:00am - 5:00pm

Sunday
9:00am - 2:00pm*

*Limited Support - No device drop-offs or pick-ups.  No ID card service.

Introducing the ITS Project Request Program

The Information and Technology Services department (ITS) collaborates with other college departments on a variety of technology related projects. This new system will better enable us to manage the projects and priorities faced by college faculty and staff members.

Should I submit an ITS Project Request or a Help Ticket?
If your issue is related to an error message that is appearing, WiFi/Internet access, or anything to do with a PC, printer, or other hardware component, then please click here to Submit a Help Ticket to the TSC.

ITS Projects are typically those that require ITS involvement to implement custom-programmed or vendor-written software components, in support of department or campus-wide initiatives.

ITS Project Requests are reviewed by ITS and department managers in order to prioritize the ITS project queue.

How to disable the voicemail to email feature

Avaya J169 Basic Functions

  • ADP
  • Brightspace
  • Cable TV
  • CX
  • Google Services
  • Internet
  • Mitel
  • Phone
  • PrideNet
  • Wireless Network
Request Form

To submit your request, please print the document, fill it out completely, and return it to the ITS Department.

(.pdf, 120K)